Els clients han de presentar un document d’identitat amb fotografia i una targeta de crèdit durant el registre d’entrada. Les peticions especials són segons disponibilitat i poden comportar suplements. Cal que informeu Penguin Hotel de la vostra hora d’arribada amb antelació. Podeu fer servir l'apartat de Peticions especials en fer la reserva o posar-vos en contacte amb l'allotjament directament mitjançant les dades de contacte que apareixen a la confirmació. Et demanaran un dipòsit de USD 150 quan arribis per si hi ha cap desperfecte. L'hauràs de pagar amb targeta. Se't tornarà el dipòsit 7 dies després del check-out. Després de revisar l'allotjament i veure que tot està bé, et tornaran el dipòsit sencer a la targeta. Valet parking wil incur an additional charge of USD 37.45 (tax inclusive) per day. Loading Zone is located next door at the Marriott/Havana 1957 ramp for vehicle drop-off and pick-up. Loading Zone Address: 1401 Ocean Drive, Miami Beach, FL 33139. Please note that the guest's identification used at check-in must match the name on the reservation and the name on the credit card used to pay for their stay. Guests under the age of 18 must be accompanied by a parent or official guardian to check in. Please note a USD 150.00 per night, per room deposit will be charged on the day of arrival for incidentals and is refundable. Your deposit will be released upon checkout, subject to an inspection of the property. The Resort fee includes: -Beach towels -Housekeeping service (upon request) -In-room bottled water -In-room safe -High-speed internet access -Access to partner property amenities -Access to partner property's rooftop pool -Local and domestic phone calls -Luggage storage. For reservations of more than 5 rooms, please contact the property directly for availability and group rates. Please inform Penguin Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.Valet parking will incur an additional charge of USD 37.45 (tax inclusive) per day. Loading Zone is located next door at the Marriott/Havana 1957 ramp for vehicle drop-off and pick-up. Loading Zone Address: 1401 Ocean Drive, Miami Beach, FL 33139. Please note that the guest's identification used at check-in must match the name on the reservation and the name on the credit card used to pay for their stay. Guests under the age of 18 must be accompanied by a parent or official guardian to check in. Please note a USD 150.00 per night, per room deposit will be charged on the day of arrival for incidentals and is refundable. Your deposit will be released upon checkout, subject to an inspection of the property. The Resort fee includes: -Beach towels -Housekeeping service (upon request) -In-room bottled water -In-room safe -High-speed internet access -Access to partner property amenities -Access to the partner property's rooftop pool -Local and domestic phone calls -Luggage storage. For reservations of more than 5 rooms, please contact the property directly for availability and group rates. Please inform Penguin Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.