Els clients han de presentar un document d’identitat amb fotografia i una targeta de crèdit durant el registre d’entrada. Les peticions especials són segons disponibilitat i poden comportar suplements. A conseqüència del coronavirus (Covid-19), aquest allotjament ha pres mesures de seguretat i neteja addicionals. D'acord amb les directrius del govern per minimitzar la transmissió del coronavirus (Covid-19), pot ser que aquest allotjament sol·liciti documentació addicional als clients per validar-ne la identitat, l'itinerari del viatge o altres dades rellevants, durant el període de validesa d'aquestes directrius. L'aparcament té poques places i està subjecte a la disponibilitat. No és possible quedar-se en aquest allotjament per fer quarantena pel coronavirus (Covid-19). Et demanaran un dipòsit de AUD 100 quan arribis per si hi ha cap desperfecte. L'hauràs de pagar amb targeta. Se't tornarà el dipòsit 7 dies després del check-out. Després de revisar l'allotjament i veure que tot està bé, et tornaran el dipòsit sencer a la targeta. Please note that there is a non-refundable 1.4% charge when you pay with a Visa or Mastercard credit card, and a non-refundable 2.75% charge when you pay with an American Express credit card. The name on the credit card used for the booking should correspond to the guest staying at the property. We require a physical card for the balance and pre-authorisation to be presented on check-in by the cardholder. Please note that virtual driving licenses are not accepted as a form of identification. This property requires a credit card pre-authorisation upon check-in to cover any incidental charges. The amounts are AUD 100 per apartment. Please note that no-shows at the property will result in full accommodation fees. Guests must check in on the first day of the reservation. Please note that Schoolies is from 21 November to 6 December 2026. Rhapsody Resort does not accept Schoolies. Rhapsody Resort reserves the right to cancel any booking during this time. Guests must check in on the scheduled day. Management reserves the right to cancel any bookings at their discretion. If you do not arrive at the property, you will be charged the total amount of your booking. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that construction work is taking place nearby, and some units may be affected by noise.