Cal abonar l’import total de la reserva abans de l’arribada. SYHA t'enviarà una confirmació amb tota la informació del pagament. Un cop hagin rebut el pagament, t'enviaran un e-mail amb les dades de l’establiment, com ara l’adreça i el lloc on has de recollir les claus. Els clients han de presentar un document d’identitat amb fotografia i una targeta de crèdit durant el registre d’entrada. Les peticions especials són segons disponibilitat i poden comportar suplements. Cal que informeu Rowardennan Youth Hostel de la vostra hora d’arribada amb antelació. Podeu fer servir l'apartat de Peticions especials en fer la reserva o posar-vos en contacte amb l'allotjament directament mitjançant les dades de contacte que apareixen a la confirmació. Aquest allotjament no accepta comiats de solters o festes similars. Full payment for all bookings will be charged at the time of booking. All major credit and debit cards are accepted, excluding American Express. All bookings will include a temporary membership fee per person per night. Full existing members of Hostelling Scotland and HI using these channels are not entitled to a membership refund. Individual reservations up to 9 people can be cancelled free of charge until 3 days before the arrival date. If cancelled within the 3 days before the arrival, 100% of the total price will be charged. When booking for 10 people or more, different policies and additional supplements may apply. For stays of more than 8 weeks (57 days or more) 20% of total cost, for stays of 8–4 weeks (56–29 days) 55% of total cost, and for stays of 4–0 weeks (28–0 day) 100% of total cost. Should guests be entitled to a refund or partial refund, please note that these are processed by Hostelling Scotland National Office, Stirling. It may take 7 to 10 working days from the date of the cancellation request for the refund to be processed back onto the original card used. Please note that guests aged 12–15 years old are not allowed in shared dormitories without a parent or guardian of the same gender. Please note that guests under 12 years old are not allowed in shared dormitories and must book a private room. Guests travelling with children must inform the property at the time of booking. Guests arriving outside check-in hours are advised to contact the property before their stay to arrange their check-in. For stays of more than one night, access during the day is available after check-in using a security code at reception. The main lounge is accessible to new arrivals prior to check-in. The property's reception opening hours are from 08:00 to 10:00, and from 16:00 to 22:00.