Deva Beach Resort Samui

Name: Deva Beach Resort Samui
Address: 69/34 Moo 5, Bo Phut, Koh Samui, Surat Thani, 84320, Tailàndia, Surat Thani, Provincia de Surat Thani, 84320, Tailàndia

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Informació ràpida

Entrada a partir de les:	15:00
Sortida abans de les:	11:00
Esmorzar	Esmorzar disponible
Mascotes	No s'admeten animals de companyia
Nens	En aquest hotel, els infants hi són benvinguts

Serveis i instal·lacions

Mostra-ho tot

Wi-Fi

Pàrquing

Aire condicionat

Llançadora a l'aeroport

Piscina

Gimnàs

Més informació sobre Deva Beach Resort Samui

Deva Beach Resort Samui

Located in the secluded beach of Choeng Mon with stunning sunset views, Deva Samui Resort. There are 3 outdoor pools and a seafront area. Free WiFi in all area is provided. Deva Samui is 3.

Valoracions de

Mencionat pels viatgers

Viatger en grup

Data del comentari: 14 de juny 2026

Data de l'estada: de maig / 2026

Appalling

Disgusting,extremely dirty sun lounge’s filthy,the photographs that are up are not how the hotel actually is now,the food is appalling,someone had vomited on the stairs as-we go to our room,it was still there a month later,not even washed down,around the pool was dirty in the pool was greasy scum around the edge of pool,didn’t see the pool getting cleaned at any time,old half eaten chips still on plates for days around the pool,never ever would I recommend the filthy place to anyone,

Viatger en família

Data del comentari: 21 d’abr. 2026

Data de l'estada: d’abr. / 2026

Rotten hotel with guests also

Cancellation on fields did not want to cancel because there is not a hospital close enough. See the negative comments you will understand. Disgusting beach. Cockroaches...Avoid this

Parella

Data del comentari: 23 de febr. 2026

Data de l'estada: de febr. / 2026

We've stayed here many times, but this was the worst experience.

On February 5, my partner and I stayed at the hotel with a reservation that had been made in advance. The standard check-in time is 3:00 PM; however, on that day we arrived at approximately 4:00 PM. Upon arrival, the staff was unable to locate our reservation and asked us to wait for about 30 minutes.
My partner had requested in advance to have the bed decorated as a surprise for an early Valentine’s celebration. The room was booked at a rate of nearly 5,000 THB. However, when we entered the room, there were no decorations at all, and the room was not properly prepared.
My partner then called the Reception ,but was met with an impolite and unfriendly tone. There was no apology, and the staff member simply stated that they could come and arrange it at that moment. The call was abruptly ended before my partner could finish speaking. This caused my partner significant emotional distress, as this surprise was very important to them and we had paid a relatively high price for the room.
After that, I called Reception myself and explained that we had stayed at this hotel many times before and understood that mistakes can happen. However, what was unacceptable was the staff member’s attitude and manner of communication. The staff member asked, “Do you want a complimentary?” and told that the bed decoration was a free service. This was not the main issue, as we had already made the request in advance.
The staff member then asked whether I would like to speak with a manager, and I agreed. The same staff member later came to prepare the room together with housekeeping. During this interaction, there was still no apology, and the staff member appeared visibly displeased. My partner and I decided to wait at the hotel’s beach area to avoid putting pressure on the housekeeping staff while they completed the room setup.
We waited for the manager to contact us until approximately 6:00 PM, but no one reached out. We would like to thank the two beach bar staff members who were attentive, helpful, and apologized on behalf of the hotel, even though they were not responsible for the issue. They kindly escorted us to the Reception to follow up once again. However, we were informed that no one had notified the manager, and the manager had already left for the day.
Eventually, we returned to our room. From the time we checked in until then, we had not been able to properly rest at all. This resulted in a significant loss of time and caused considerable disappointment.
Although we have stayed at this hotel many times before, this was by far the worst experience we have ever had, particularly in terms of service, communication, and problem resolution. Most importantly, throughout the remainder of our stay until check-out, no manager or responsible person came to speak with us or take accountability for what had happened.
We hope the hotel will take this matter seriously and conduct a proper review of the incident, particularly regarding staff service standards and guest experience.
As returning guests who have always trusted your hotel, we were deeply disappointed by this experience. We would appreciate a formal response and appropriate service recovery.
Please feel free to contact me using the information below. I look forward to your reply.
Full Name: Chanprapha Lakhamsi
Reservation Name: 1622924990520154
Check-in Date: 5 February 2026
Contact Number: 091-148-2281
Email: thanachai210343@gmail.com

Parella

Data del comentari: 13 de febr. 2026

Data de l'estada: de febr. / 2026

The socking state of accommodation at Deva hotel and spar in Koh sam ui

The accommodation was shocking no headboard electric sockets on the wall in the middle of the bed toilet in a cupboard and dirty ensuite could use the sink from the bedroom safe was portable no outside space worst room in 40 years of traveling no management on site to deal with issues waited 2 days and still no response personnel date leaked to scamers along with other guests hotel not interested summary buy be wear

Viatger anònim

Data del comentari: 12 de febr. 2026

Data de l'estada: de gen. / 2026

The room was the worst i have stayed in in 40 years of traveling no management to deal with issues raised on seeing the room the room was not the one sent with our confirmation. No headbord electrical sockets on the wall in the middle of the bed no outside space atip outside the toilet was dirty and in a cupboard the ensuite only hold on person and you can use the sink from the bedroom. Our ond other guests personal details leaked and scammer and hotel not interested overall room a 2 star not 4/5 star i belive the photo and description is fraud lent

Ubicació

3,4

69/34 Moo 5, Bo Phut, Koh Samui, Surat Thani, 84320, Tailàndia|A 94,56 km del centre de la ciutat

Arribada i sortida

Entrada a partir de les:

15:00

Sortida abans de les:

11:00

Informació útil

Nens

En aquest hotel, els infants hi són benvinguts

Llits supletoris

Fins a 5 anys

27 € (THB1.000) per persona i nit

Bressols

Fins a 4 anys

De franc

Mascotes

No s'admeten animals de companyia

Esmorzar

Esmorzar disponible

Preu de l'esmorzar

17 € (aprox. 650 THB)/persona

Horari de l'esmorzar

07:00 - 10:00 de Dilluns a Diumenge

Informació important de l'hotel

Els clients han de presentar un document d’identitat amb fotografia i una targeta de crèdit durant el registre d’entrada. Les peticions especials són segons disponibilitat i poden comportar suplements. Please be informed that the property has a seafront and beach area, but swimming in the sea is not possible.

Informació important sobre la ciutat

It is prohibited to bring durian to the hotel.

Mètodes de pagament acceptats

L'hotel accepta els mètodes de pagament següents: