Adonis Gapotel
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Informació ràpida
Entrada a partir de les: | 15:00 |
|---|---|
Sortida abans de les: | 11:00 |
Mascotes | S'admeten animals de companyia sense cap cost |
Serveis i instal·lacions
Més informació sobre Adonis Gapotel
Adonis Gapotel
Adonis Gapotel, Gapotel, Gap is located 1 km from the Gap city centre, in the Provence-Alpes-Cote d’Azur region. It features a sunny terrace, along with modern rooms.
Data del comentari: 12 d’ag. 2026
Data de l'estada: d’ag. / 2026
Run away.
Very bad experience.
We had booked two rooms, one directly with the hotel and the other via a platform. The rooms booked via the platform and directly by phone were advertised as comfort with air conditioning (therefore more expensive), but upon our arrival we learned that a large part of the hotel was not air-conditioned due to a breakdown (even though only a very small part of the hotel is air-conditioned to begin with) and the rooms assigned therefore did not correspond to the reservation.
We believe that the information communicated to guests did not reflect the reality of the service provided.
The hotel agreed to refund the reservation made directly, thus acknowledging that the service was not compliant. On the other hand, for the reservation via the platform, no solution was offered to us on-site and we were referred back to the platform.
Beyond this problem, we found the hotel old-fashioned and dilapidated, the breakfast very limited and not very good. In our opinion, the services offered do not correspond to the level expected of a 3-star establishment. We are still looking for them.
A breakdown can happen, but the way it is handled is more than disappointing.
We wasted 2 hours of our time between the front desk and the phone with the platform to find a solution: one air-conditioned room that was left with free breakfast and another room without A/C but where they installed a portable air conditioner for us.
Data del comentari: 11 d’ag. 2026
Data de l'estada: d’ag. / 2026
Stay away!!!!!!
Data del comentari: 23 de juny 2026
Data de l'estada: de juny / 2026
AVOID – Misleading advertising and absolute bad faith!!
Customer service is simply deplorable:
On-site: The staff completely absolves themselves and refuses to address the problem.
In writing: The hotel refuses any refund or goodwill gesture on the grounds of a "non-refundable" rate and blames Booking. Even more seriously, management claims via email that their site mentioned an opening "mid-June," which is completely false (screenshots dated the day of arrival explicitly stating "June").
Paying for a service that does not exist and being lectured on "how to book" as a response is unacceptable. An official report has been filed on the SignalConso platform (DGCCRF) for misleading commercial practices.
Move along, the customer is absolutely not respected here.
CO
Data del comentari: 5 de juny 2026
Data de l'estada: de juny / 2026
I come frequently and discover a shabby room. There is a world of difference between the photo and reality.
Data del comentari: 16 de febr. 2026
Data de l'estada: de febr. / 2026
Well located but aging.
Ubicació molt bona
18 Av. Émile Didier, Gap, 05000, França|A 1,11 km del centre de la ciutat
Arribada i sortida
Entrada a partir de les:
15:00
Sortida abans de les:
11:00
Informació útil
S'admeten animals de companyia sense cap cost
Per obtenir més informació sobre com afegir llits supletoris, posa't en contacte amb l'hotel.
