ibis Quito
+ 36
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Datos de interés
Entrada a partir de las: | 15:00 |
|---|---|
Salida antes de las: | 12:00 |
Desayuno | Desayuno disponible |
Mascotas | No se admiten mascotas |
Niños | Pueden alojarse niños en este hotel |
Servicios
Wifi
Aparcamiento
Aire acondicionado
Lanzadera al aeropuerto
Sala de fitness
Recepción 24 horas
ibis Quito: opiniones
Opiniones de 
Viajero en solitario
Comentario: 23 abr. 2026
Fecha de la estancia: abr. 2026
Great Stay
Great Ibis
I had an amazing stay,Staff so kind and welcoming , club and pilsener beers delicious, bed was comfy everything clean
I would stay here again if i ever visit Quito in the future
I had an amazing stay,Staff so kind and welcoming , club and pilsener beers delicious, bed was comfy everything clean
I would stay here again if i ever visit Quito in the future
Viajero de negocios
Comentario: 2 jul. 2026
Fecha de la estancia: jul. 2026
Total disappointment
My experience at the restaurant of the Ibis Hotel was very disappointing. We had a reservation for 1:30 p.m., but upon arrival, there was absolutely no parking space, neither inside nor outside the hotel. We consulted with the guard, and he indicated that they could do nothing and that we should look for parking on our own. Between finding public parking and returning to the hotel, approximately 20 minutes passed.
Upon arriving at the restaurant, we were informed that, despite having a confirmed reservation, there was no food available. We requested to speak with the restaurant manager to explain what had happened, but their attitude was completely unprofessional. Instead of listening to our situation, they responded that it was not their problem, that we should have arrived earlier, turned around, and walked away while we were still speaking, leaving us speechless.
Subsequently, I went to the front desk to file a complaint, and the response was that they could do nothing, that the manager did not handle such cases, and that I could only leave my complaint through a form.
A reservation should guarantee the availability of service, especially when the hotel itself does not provide a solution for parking. Beyond the inconvenience, the most regrettable aspect was the lack of empathy, poor service, and little interest in resolving a problem caused by circumstances beyond our control. Definitely, an experience I would not recommend and that leaves much to be desired in terms of customer service.
Upon arriving at the restaurant, we were informed that, despite having a confirmed reservation, there was no food available. We requested to speak with the restaurant manager to explain what had happened, but their attitude was completely unprofessional. Instead of listening to our situation, they responded that it was not their problem, that we should have arrived earlier, turned around, and walked away while we were still speaking, leaving us speechless.
Subsequently, I went to the front desk to file a complaint, and the response was that they could do nothing, that the manager did not handle such cases, and that I could only leave my complaint through a form.
A reservation should guarantee the availability of service, especially when the hotel itself does not provide a solution for parking. Beyond the inconvenience, the most regrettable aspect was the lack of empathy, poor service, and little interest in resolving a problem caused by circumstances beyond our control. Definitely, an experience I would not recommend and that leaves much to be desired in terms of customer service.
Viajero de negocios
Comentario: 20 abr. 2026
Fecha de la estancia: abr. 2026
Good Visit, and solid onsite restaurant
For a recent business trip, I stayed at Ibis Quito, and it ended up being exactly what I needed.
The location is a big plus. It sits right near La Carolina Park, which is kind of the central business area of Quito. If you have meetings in that part of the city, it’s very convenient. I was able to walk to the office I was visiting in about 10 minutes, which made the whole trip easy.
The hotel itself is clean, modern, and very functional. It’s not a luxury property, but it’s not trying to be. It’s a solid, no-frills business hotel that delivers on the basics. The rooms are on the smaller side, but well laid out and very well maintained. Everything felt new and well-kept.
One thing I really appreciated was the ability to control the temperature in the room. That’s not always a given in Quito, especially in older hotels, so having a thermostat made the stay much more comfortable.
A pleasant surprise was the restaurant. I ended up eating dinner there both nights, which I don’t usually do at hotel restaurants. The food was genuinely good. I tried the ceviche both nights, and it was excellent, and the steaks were very well done. The picanha in particular stood out, and I would recommend it over the New York strip. Service was attentive and consistent, and it made for an easy, relaxed end to the day without needing to go back out.
The staff overall were friendly and helpful, and the hotel had a comfortable, easygoing feel to it.
If you’re traveling to Quito for business and need to be near the financial district or La Carolina Park, this is a great option. If you’re visiting purely as a tourist, you might look at staying closer to Old Town for a different experience, but for business travel this hotel works really well.
Overall, a very solid, reliable stay.
The location is a big plus. It sits right near La Carolina Park, which is kind of the central business area of Quito. If you have meetings in that part of the city, it’s very convenient. I was able to walk to the office I was visiting in about 10 minutes, which made the whole trip easy.
The hotel itself is clean, modern, and very functional. It’s not a luxury property, but it’s not trying to be. It’s a solid, no-frills business hotel that delivers on the basics. The rooms are on the smaller side, but well laid out and very well maintained. Everything felt new and well-kept.
One thing I really appreciated was the ability to control the temperature in the room. That’s not always a given in Quito, especially in older hotels, so having a thermostat made the stay much more comfortable.
A pleasant surprise was the restaurant. I ended up eating dinner there both nights, which I don’t usually do at hotel restaurants. The food was genuinely good. I tried the ceviche both nights, and it was excellent, and the steaks were very well done. The picanha in particular stood out, and I would recommend it over the New York strip. Service was attentive and consistent, and it made for an easy, relaxed end to the day without needing to go back out.
The staff overall were friendly and helpful, and the hotel had a comfortable, easygoing feel to it.
If you’re traveling to Quito for business and need to be near the financial district or La Carolina Park, this is a great option. If you’re visiting purely as a tourist, you might look at staying closer to Old Town for a different experience, but for business travel this hotel works really well.
Overall, a very solid, reliable stay.
Pareja
Comentario: 26 dic. 2025
Fecha de la estancia: dic. 2025
Hotel or nightclub?
It seems the hotel forgets that it is a lodging establishment rather than an event center. They are totally unaware of the city’s noise control regulations and hide behind the fact that the area is surrounded by nightclubs that operate until 2:00 am, equating their operation to such an establishment. They prioritize a party over the tranquility and rest of their guests, which is regulated in the agreement 20150024A of the city, which states that within the obligations of the hotel is to respect the maximum limits of stable noise by the competent authority. The “solutions” provided by the reception only inconvenience the guest.
In addition, in their statements they say that the menu 24 hrs would be available from 21:00h on December 26, but the receptionist says that around the time they will be available an hour and a half later.
The TV works with internet that is of terrible quality that does not allow to see anything without constant interruptions.
In addition, in their statements they say that the menu 24 hrs would be available from 21:00h on December 26, but the receptionist says that around the time they will be available an hour and a half later.
The TV works with internet that is of terrible quality that does not allow to see anything without constant interruptions.
Viajero de un grupo
Comentario: 26 dic. 2025
Fecha de la estancia: dic. 2025
Total disrespect
If you are booking at this hotel make sure there are no parties or events scheduled in the lobby because the noise level is UNBEARABLE and sounds like the party is in the same room. It's a disrespect that they throw parties until midnight like it's a nightclub and not a HOTEL. Tourist accommodation regulations say very clearly that after 10 PM is PROHIBITED. A complaint will have to be filed.
The solution they give us is to CHANGE ROOMS... AT 10 PM?
Finally, they say they can’t do anything about noise and that the IBIS HOTEL is located in an area full of nightclubs. Well, I share that fact, it will surely be very useful before you decide to stay here.
To everyone at HOTEL IBIS, I invite you to read Ordinance No. 0123 from the Municipality of Quito About the noise level in hotels. They don't seem to know her...
Cheeky!
The solution they give us is to CHANGE ROOMS... AT 10 PM?
Finally, they say they can’t do anything about noise and that the IBIS HOTEL is located in an area full of nightclubs. Well, I share that fact, it will surely be very useful before you decide to stay here.
To everyone at HOTEL IBIS, I invite you to read Ordinance No. 0123 from the Municipality of Quito About the noise level in hotels. They don't seem to know her...
Cheeky!
Explora la zona
Avenida Diego De Almagro E8 19, Y Bello Horizonte, Quito, 170518, Ecuador|A 1,75 km del centro de la ciudad
Información útil
Pueden alojarse niños en este hotel
Ponte en contacto con el hotel para preguntar cómo añadir camas supletorias.
Menores de 2 años
Gratis
No se admiten mascotas
Desayuno disponible
Precio del desayuno
9 € (aprox. 9,99 USD/persona
Horario del desayuno
De las 06:30 a las 10:00 del Lunes hasta el Domingo
Informa a ibis Quito con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. Según las indicaciones del Gobierno para minimizar el contagio del coronavirus (COVID-19), este alojamiento no aceptará a clientes de algunos países mientras dichas indicaciones sigan vigentes. En respuesta al coronavirus (COVID-19), el alojamiento aplica medidas sanitarias y de seguridad adicionales en estos momentos. A causa del coronavirus (COVID-19), este alojamiento está tomando medidas para garantizar la seguridad de los clientes y el personal. Por este motivo, algunos servicios e instalaciones pueden verse limitados o no estar disponibles. Según las indicaciones del Gobierno para minimizar el contagio del coronavirus (COVID-19), es posible que este alojamiento solicite documentación adicional a los clientes para comprobar su identidad, itinerario de viaje y otros datos relevantes mientras sigan vigentes dichas indicaciones. Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales. Se pedirá un depósito por daños de USD 50 a la llegada. Se efectuará con tarjeta de crédito. Se te devolverá al hacer el check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.
El hotel acepta los siguientes métodos de pago:
Cash
ibis Quito: preguntas frecuentes
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