Casa Malca
+ 262
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Datos de interés
Entrada a partir de las: | 15:00 |
|---|---|
Salida antes de las: | 12:00 |
Desayuno | Desayuno disponible |
Mascotas | Se admiten mascotas con cargo adicional |
Niños | Pueden alojarse niños en este hotel |
Servicios
Wifi
Aparcamiento
Aire acondicionado
Lanzadera al aeropuerto
Piscina
Sala de fitness
Más información de Casa Malca
Casa Malca
La Casa Malca está situada en una playa virgen de Tulum, en el extremo de la reserva de la biosfera de Sian Ka'an. Ofrece bar restaurante, jardines tropicales y alojamientos elegantes con aire acondicionado.
Opiniones de 
Viajero en familia
UK
Comentario: 26 ene. 2026
Fecha de la estancia: ene. 2026
The best hotel in Tulum
This is our second stay at Casa Malca. It’s more than just the novelty of the art. The service is first class. The food is fantastic and the setting is the best in the hotel zone. Any seaweed on the beach was removed straight away whereas the rest of the hotels had huge piles of seaweed building up. The beach is deeper than any other hotel and the sun loungers are set back under palm trees keeping your space private but still directly beach front. Clemente and Fausto did everything possible to make sure we had the best time. Breakfast is fantastic quality. We will be back again soon.
Viajero anónimo
Comentario: 3 jun. 2026
Fecha de la estancia: may. 2026
We had an exceptional stay at Casa Malca from start to finish. The entire experience exceeded our expectations.
The staff were outstanding throughout our stay—friendly, attentive, and always willing to go the extra mile to ensure everything was perfect. Nothing ever seemed too much trouble, and their genuine hospitality made a lasting impression.
The location was ideal for us: peacefully removed from the busier party areas, yet still conveniently close to a great selection of restaurants, bars, and local attractions.
The property itself is beautiful, with its unique design, eclectic artwork, and distinctive character creating a truly memorable atmosphere. Every detail adds to the charm and brings the hotel to life.
Breakfast was another highlight. Each morning we enjoyed ordering from a varied menu, and every dish we tried was fresh, well-prepared, and delicious.
We genuinely could not fault our experience at Casa Malca. It is a special place that combines luxury, character, and exceptional service, and we would highly recommend it to anyone visiting the area.
The staff were outstanding throughout our stay—friendly, attentive, and always willing to go the extra mile to ensure everything was perfect. Nothing ever seemed too much trouble, and their genuine hospitality made a lasting impression.
The location was ideal for us: peacefully removed from the busier party areas, yet still conveniently close to a great selection of restaurants, bars, and local attractions.
The property itself is beautiful, with its unique design, eclectic artwork, and distinctive character creating a truly memorable atmosphere. Every detail adds to the charm and brings the hotel to life.
Breakfast was another highlight. Each morning we enjoyed ordering from a varied menu, and every dish we tried was fresh, well-prepared, and delicious.
We genuinely could not fault our experience at Casa Malca. It is a special place that combines luxury, character, and exceptional service, and we would highly recommend it to anyone visiting the area.
Viajero anónimo
Comentario: 19 mar. 2026
Fecha de la estancia: mar. 2026
My husband and I absolutely loved our stay at Casa Malca. While the property may lack some of the amenities of other hotels on Tulum Beach Rd., Casa Malca features artworks from the renowned collector Lio Malca’s personal collection in the hotel and around the grounds, so it’s a must for art enthusiasts. Additionally, the staff are all extraordinary, addressing us by name and attending to every detail of our stay.
Viajero anónimo
Comentario: 9 mar. 2026
Fecha de la estancia: mar. 2026
I was asked to review some policies of this hotel afeter some complains of other customers.
Breakfast was included in my reservation. Every morning after breakfast I asked for the bill to sign. The waiter always let clear that there was nothing to pay because breakfast was included. Only sign here, they said.
When I checkout for my surprise I had 650 to pay for TIPS. Tips I never gave or Autorized.
The hotel is great but that kind of behavior is ofensive and dishonest.
It was not for the money, but for the honesty.
I hated that.
So If you are going to stay with them, be carefull with the waiters and your bills. They say one thing and you will pay for "extras" at the end.
Rooms are great.
Concierge great
Reception great
Bellboys great ( I even gave them tips "of my own will in dólar)
Honesty and transparency Zero at the checkout and restaurante. They put you in a situation very unpleasant.
Waiters always want something more. Chating with other clients present complained that after refusing extras tips waiters changed for a bad face behavior.
Breakfast was included in my reservation. Every morning after breakfast I asked for the bill to sign. The waiter always let clear that there was nothing to pay because breakfast was included. Only sign here, they said.
When I checkout for my surprise I had 650 to pay for TIPS. Tips I never gave or Autorized.
The hotel is great but that kind of behavior is ofensive and dishonest.
It was not for the money, but for the honesty.
I hated that.
So If you are going to stay with them, be carefull with the waiters and your bills. They say one thing and you will pay for "extras" at the end.
Rooms are great.
Concierge great
Reception great
Bellboys great ( I even gave them tips "of my own will in dólar)
Honesty and transparency Zero at the checkout and restaurante. They put you in a situation very unpleasant.
Waiters always want something more. Chating with other clients present complained that after refusing extras tips waiters changed for a bad face behavior.
Viajero anónimo
Comentario: 2 mar. 2026
Fecha de la estancia: feb. 2026
Our stay at Casa Malca was absolutely wonderful from beginning to end. From the moment we arrived, we felt welcomed and cared for, and that feeling stayed with us throughout our entire stay.
The property itself is truly unique — a perfect mix of art, design, and nature. It has a relaxing and peaceful atmosphere that makes it easy to disconnect and simply enjoy the surroundings. Every corner of the resort feels thoughtfully curated, yet warm and inviting at the same time.
Our room was huge, beautifully designed, and extremely comfortable. The beds were especially cozy, making it easy to unwind and get a great night’s sleep after long days by the sea.
The staff was exceptional — genuinely kind, attentive, and always ready to help. From the front desk team to the restaurant staff and the people working on the beach, everyone went above and beyond to make sure we had the best experience possible.
The beach was beautiful, with soft sand and stunning views. Even though there were waves during our stay, it only added to the charm and natural beauty of the setting.
Overall, Casa Malca is a special place that offers a perfect combination of comfort, tranquility, and character. We left with amazing memories and would absolutely love to return.
The property itself is truly unique — a perfect mix of art, design, and nature. It has a relaxing and peaceful atmosphere that makes it easy to disconnect and simply enjoy the surroundings. Every corner of the resort feels thoughtfully curated, yet warm and inviting at the same time.
Our room was huge, beautifully designed, and extremely comfortable. The beds were especially cozy, making it easy to unwind and get a great night’s sleep after long days by the sea.
The staff was exceptional — genuinely kind, attentive, and always ready to help. From the front desk team to the restaurant staff and the people working on the beach, everyone went above and beyond to make sure we had the best experience possible.
The beach was beautiful, with soft sand and stunning views. Even though there were waves during our stay, it only added to the charm and natural beauty of the setting.
Overall, Casa Malca is a special place that offers a perfect combination of comfort, tranquility, and character. We left with amazing memories and would absolutely love to return.
Ubicación excelente
KM 9.5, Carr. Tulum-Boca Paila, Tulum, 77780, México|A 8,71 km del centro de la ciudad
Entrada y salida
Entrada a partir de las:
15:00
Salida antes de las:
12:00
Información útil
Pueden alojarse niños en este hotel
Menores de 11 años
Gratis
A partir de 12 años
245 € (MXN4.817,01) por persona y noche
Menores de 2 años
Gratis
Se admiten mascotas con cargo adicional
Desayuno disponible
Horario del desayuno
De las 08:00 a las 11:00 del Lunes hasta el Domingo
Informa a Casa Malca con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. En respuesta al coronavirus (COVID-19), el alojamiento aplica medidas sanitarias y de seguridad adicionales en estos momentos. A causa del coronavirus (COVID-19), este alojamiento está tomando medidas para garantizar la seguridad de los clientes y el personal. Por este motivo, algunos servicios e instalaciones pueden verse limitados o no estar disponibles.
El hotel acepta los siguientes métodos de pago:
Cash
Casa Malca: preguntas frecuentes
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